Worth your trust

Our customers always come first, and we are committed to making things as easy as possible for our customers. The needs of the customer and their operating environment are best understood by our local professionals. For this reason, our depots have the freedom and authority to find the best solutions for their customers, with a local touch.

Local depots have a comprehensive support network, but the attitude and customer orientation of their own personnel are crucial or their success.

People like to work with good-humored people who know their usiness, enjoy their work, and are understanding of your needs. It really is that simple.

Entrepreneurial attitude and strong local knowledge are at the core of Renta’s values. Our staff has been involved in building our culture from the beginning – how things are done and what it means to be one of us? Entrepreneurial people – who like developing the things they do, their working environment and the customer service – will enjoy working at Renta.

We are professionals worth your trust. This is our promise. You can trust us to always deliver you the right equipment, in the right place, at the right time.

Reliability also means honesty, openness and respect for each other as well as our customers and partners. We believe reliability entails responsibility for our customers, our staff, the environment and society in general.

We want to act responsibly and promote social and environmental sustainability through our actions. That is why we always do our very best to keep the promises we make.

Our goal is to be the most modern company in the market. We are also constantly developing digital services to improve the overall service experience.

We strive to make rental services easy and simple to use and make construction sites and projects safer. We believe that by developing our service models and user interfaces, we an improve transparency, security of supply, and service experience in the machine and equipment rental business.

Locality is the first pillar and the absolute cornerstone of everything we do at Renta. The needs of the customer and their operating environment are best understood by our local professionals. For this reason, our depots have the freedom and authority to find the best possible solutions for their customers.

Local depots work in an entrepreneurial way, putting the customer first. This is not just talk. Actually, one-third of Renta’s employees are also our shareholders. Working for the company you own leads to commitment and satisfaction.

Bureaucracy is kept to a minimum. We don’t spend time and effort on trivial, useless matters. Our professionals are allowed to focus on their most important task, that is, being rental professionals worth the customers’ trust.

Renta has a decentralized organization model. The authority to make decisions in rental matters is right where it should be: at the desk of the local depot. There are no extra management layers, nor will there ever be. This makes sure the top-level management is also easy to reach and ready to make necessary decisions when needed.

The agile and lean structure also makes our cost structure very competitive. The customers don’t have to pay for bloated administration or unnecessary functions. They only pay for what is valuable for them: excellent rental services and quality equipment.

The Renta model is also scalable both locally and internationally. An agile and lean structure, quick decision making and decentralized management have helped Renta to grow faster than others in the market.

We aim to make rental services as easy and transparent as possible for the customer. We believe that will also make things easy for ourselves.

We can make equipment rentals easier by developing digital as well as physical services.

For example, the Renta Easy rental application and the complementing fleet management systems that help our customers to manage their fleet, costs and projects. Renta Safety-Deck, on the other hand, makes unloading hollow-core slabs at the site easy and safe. Our modern site spaces are designed together with our
customers.

A big part of our company culture is that ideas and thoughts are being heard, and then very quickly developed into products, services and improvements by the best people in the business. People who like developing the things they do, their work environment and the customer service – will enjoy working at Renta.

Renta has quickly taken a pioneering role in the Baltic Sea region. By putting the customer first and making things easier for the customer.

“Why invent the wheel, when your colleagues already have?!”

By that we mean, see what other Renta countries have created and take advantage of it. We call it – Steal with pride!

Be open minded, challenge yourself and think outside of the box.

Our culture of transparency and trust has paved the way for our success and growth. Our staff has been involved in building our culture from the beginning – how things are done and what it means to be one of us?

We respect each and every person. We want to create an optimal environment for every employee so they will succeed in their work. We listen carefully to all our employees’ ideas, thoughts and wishes – no matter what their position in the company is.

Because we want to be a new type of rental company, where things are done in a more agile and smart fashion, we are not scared of cutting out practices that do not offer clear benefits to the customer or us. Unnecessary bureaucracy, reporting, drafting and analysing forecasts etc. have been cut to a minimum. If something is not needed, we will not spend time on it.

The goal is that our people feel well at work and that people truly want to work for Renta. That well-being is inevitably projected on our customers, who then will feel the same way about working with us.

We call this a winning culture.